FAQ

Frequently Asked Questions

1. How long does delivery take?
Orders are usually delivered within 3–7 business days across India.

2. Do you offer Cash on Delivery (COD)?
Yes, COD is available on selected locations.

3. What is your return policy?
You can request a return within 7 days of delivery for eligible products.

4. How can I track my order?
A tracking link will be sent to your registered mobile number or email after dispatch.

5. How can I contact Genzcloth?
Email: support@genzcloth.in
Phone: +91 9824987934

6. Are your products original?
Yes, all products sold by Genzcloth are 100% genuine and quality checked.

7. Which payment methods do you accept?
We accept UPI, Credit Cards, Debit Cards, Net Banking and other secure online payment methods.